Privacy Policy – Ultra Pool Covers
Who We Are
Our website address is: https://ultrapoolcoversza.co.za/
Ultra Pool Covers provides pool cover manufacturing, installation, and related services across South Africa.
POPIA Compliance (Protection of Personal Information Act)
Ultra Pool Covers is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
By using our website, you consent to the collection and use of your information as outlined in this policy.
We collect personal information only when necessary, including:
• Name and surname
• Contact details (phone number, email address)
• Location or address (for service delivery)
• Any information submitted via forms, WhatsApp, or email
Purpose of collecting your information:
• To provide quotes and services
• To communicate with you regarding enquiries
• To improve our website and customer experience
• For marketing (only where consent has been given)
We will never sell or share your personal information with third parties without your consent, unless required by law.
Google Ads & Data Transparency Compliance
To comply with Google Ads policies, we ensure full transparency in how user data is collected and used.
Our website may use:
• Google Ads tracking
• Google Analytics
• Meta (Facebook & Instagram) Pixel tracking
These tools collect non personally identifiable information such as:
• Pages visited
• Time spent on site
• Device and browser type
• Interaction with ads
This data helps us:
• Improve website performance
• Deliver more relevant ads
• Measure advertising effectiveness
By using this website, you agree to the use of these tracking technologies.
You can opt out of Google tracking here:
https://adssettings.google.com/
Comments
When visitors leave comments, we collect the data shown in the form, along with the IP address and browser details for spam detection.
Media
Avoid uploading images with embedded location data, as visitors may extract this information.
Cookies
We use cookies to improve your browsing experience.
This includes:
• Saving user preferences
• Tracking website performance
• Supporting login functionality
You can disable cookies in your browser settings at any time.
Embedded Content from Other Websites
Our website may include embedded content such as videos or images. These behave the same as visiting the original site, which may collect data independently.
Who We Share Your Data With
We do not sell your personal data.
We may share data with:
• Trusted service providers (e.g. hosting, analytics tools)
• Legal authorities if required by law
How Long We Retain Your Data
• Comments are stored indefinitely
• Customer enquiries are stored for service and support purposes
• User accounts (if applicable) store personal data until deleted
Your Rights Under POPIA
You have the right to:
• Access your personal information
• Correct or update your data
• Request deletion of your data
• Object to processing of your data
• Withdraw consent at any time
To exercise these rights, contact us directly.
Data Security
We take reasonable technical and organizational measures to protect your personal information, including:
• Secure hosting environments
• SSL encryption
• Limited access to sensitive data
Where Your Data Is Sent
Visitor comments may be checked through automated spam detection systems.
Contact Us
If you have any questions about this Privacy Policy or your personal data:
ian@ultrapoolcoversza.co.za
+27 82 886 7234